Introduction -PG Diploma in Business Process Outsourcing
This course provides students with knowledge of economic optimization, operational management, decision analysis and multi varied data analysis. Students receive an overview of information systems policy and planning.
Awarded
by
MVNU
Entry
Requirement
Graduate
Course
Fees
INR 4500 OR $
225
Note:
Indian residents to pay fee in INR and rest in $.
Course
Duration
1 YEAR (2 SEM.)
Subject
Information
Lateral Entry : Not Available
Credit Transfer : Not Available
SEM-1
Principles and Practices of Management
Computer Fundamentals
Marketing Management
Economics and Finance
Principles of BPO
Organisational Behavior
SEM-2
IT Enabled Services of BPO
BPO-Cost Benefit Analysis
BPO-Vendor Selection Criteria
Legal Aspects-BPO Agreements
Human Resources in BPO Environment
Project-Report
Elective
Papers / Specializations
There
is no Elective / Specializations papers in this course.
Career
Opportunities
There are numerous career opportunities in the field of customer support services, technical support, data processing and other back office operations.