COURSE DETAILS
   Introduction - PG Diploma in Business Process Outsourcing
  This course provides students with knowledge of economic optimization, operational management, decision analysis and multi varied data analysis. Students receive an overview of information systems policy and planning.
  Awarded by
  MVNU
  Entry Requirement
  Graduate
  Course Fees

  INR 4500 OR   $ 225
  Note
: Indian residents to pay fee in INR and rest in $.

  Course Duration
  1 YEAR (2 SEM.)
  Subject Information 
  Lateral Entry : Not Available
  Credit Transfer : Not Available
SEM-1
  • Principles and Practices of Management
     
  • Computer Fundamentals
     
  • Marketing Management
     
  • Economics and Finance
     
  • Principles of BPO
     
  • Organisational Behavior
    SEM-2
  • IT Enabled Services of BPO
     
  • BPO-Cost Benefit Analysis
     
  • BPO-Vendor Selection Criteria
     
  • Legal Aspects-BPO Agreements
     
  • Human Resources in BPO Environment
     
  • Project-Report
      Elective Papers / Specializations
       
     There is no Elective / Specializations papers in this course.
      Career Opportunities
     There are numerous career opportunities in the field of customer support services, technical support, data processing and other back office operations.