Introduction -PG Diploma in Client Service Management
This programme is intended for professionals who wish to develop their knowledge and skills in care management using a client-centred approach. The aim of this programme is to address customer and client service approaches. It encourages participants to apply improved customer focus and provides knowledge and skills to recognize, cater and maintain service delivery to their clients. This programme sets the scene for developing a service culture in workgroups and organizations.
Awarded
by
MVNU
Entry
Requirement
Graduate / Diploma
Course
Fees
INR 6500 OR $
325
Note:
Indian residents to pay fee in INR and rest in $.
Course
Duration
1 YEAR
Subject
Information
Lateral Entry : Not Available
Credit Transfer : Not Available
YEAR-1
Customer Service Management
Team Communication
Consumer Psychology
Communication Skills
Tools of Esthetics Services
Market Research
Elective
Papers / Specializations
There
is no Elective / Specializations papers in this course.
Career
Opportunities
This programme prepares professionals to work as client-centered care manager, marketing manager, business developer, coordinators, entrepreneurs, public relation executive, manager to domestic & international market and create better opportunities for growth in the related fields.